FaQ
- How do I view my current account information?
To view your account, click on 'Account' located in the menu on the top of every page. This will show your current contact information, shipping/billing address and order/billing history.
- Can I return an item that is defective, damaged, or I just don't want?
Ifit does not fit, if you don't like the way it looks, or if it is unused, we take it back, we refund your money and there is no restocking fee. This return policy does not apply to glass or seat orders, for which there is a 20% restocking fee. We will not accept returns without a Return Materials Authorization Number (RMA#). Please call 302-844-88-83 to obtain an RMA#.
In the event of damage, shortage, or any error on any shipment, please contact us immediately via phone or creating a support mail support@ttpowerpart.com for instructions. Please save all the original packaging!
Any alterations or modifications void all warranties and returns. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Modified items will not be accepted.
- Will you ship to Canada?
Yes, we ship to Canada! Please contact us for more shipping details
- Can I get my parts faster than than the standard shipping time?
Yes, We can expedite the shipment. Please contact us to arrange faster shipment
- Return Policy, How can I return my item?
Returns are accepted within 30 days but they must be in the same condition. once the item received back we will credit your account back
- How do I know if my order was submitted properly?
After completing checkout, you'll be sent a confirmation via e-mail or via text, based on what option you chose at checkout. If you ever have any questions about your order, please call us: 302-844-88-83
- How long does it take to ship out of the warehouse?
Orders ship out within 24-48 business hours on average. Normally same day if before 1PM EST.
- How long does delivery to my address take?
Delivery is determined by the type of shipping you go with. Normally, all orders are delivered within 3-7 business days. Many things can play a factor such as Location, Weather, and the items in the order. If you have any questions, please reach out to us before ordering. Call us at 302-844-88-83 or email us using the form below.